Administrative Support

Requirements
Planner

About The Program

Administrative support professionals are responsible for performing and coordinating a wide range of activities, managing information flow, providing excellent customer service, and operating and maintaining a wide variety of office equipment. Organizations in a wide variety of industries, including the health care field and medical offices, rely on skilled administrative support staff to keep operations running efficiently and effectively.

Gainful Employment Program Disclosure Data https://lowercolumbia.edu/programs/gainful-employment

Certificate Requirements

Communications:
5 credits - ENGL& 101 English Composition I OR BUS 119 Business Communications.
Quantitative/Symbolic Reasoning Skills:
5 credits – BUS 104 Business Math Applications OR MATH 088/089 Pre-College Math II.
Human Relations:
5 credits – BUS 144 Management of Human Relations:DIV recommended.

Program Requirements

BTEC 104	Into to Business Technology	5
BTEC 111	Word Processing I	5
BTEC 112	Word Processing II	5
BTEC 130	Electronic Calculators	2
BTEC 144	OneNote Fundamentals	1
BTEC 148	Intro to Outlook	2
BTEC 260	Office Procedures	5
BTEC 294	Career Success	2
IT 111 (was CS 111)	Intro to Windows	4
BTEC 131 (was CS 121)	Intro to Spreadsheets	5

Total credits required to earn this certificate: 51 and pass each course listed in program requirements with a C or better.

Note: BUS 100, Foundations of Business Success, is a requirement for this program and should be taken the first quarter.

Students completing this program should acquire the following skills and abilities:

Demonstrate proficiency in the use of business equipment, computer software, and technology
Create and manage business documents, spreadsheets, and databases
Apply excellent customer service skills
Demonstrate competency in basic math
Demonstrate effective problem-solving skills
Demonstrate competency in records management
Demonstrate proficiency in organizational skills and assigning priority
Demonstrate ethical decision-making

Revised April 2017 (Effective Fall 2017)

Advisors: Mark Gaither, 360.442.2716, mgaither@lowercolumbia.edu
Nadine Lemmons, 360.442.2714, nlemmons@lowercolumbia.edu

Fall Quarter			Winter Quarter			Spring Quarter			Summer Quarter
	Total:	20		Total:	14		Total:	15		Total:
√	Courses	Crs	√	Courses	Crs	√	Courses	Crs	√	Courses	Crs
	ENGL& 101	5		BTEC 111	5		BTEC 112	5
	BTEC 104	5		BTEC 131	5		ACCT 101	5
	BUS 104	5		IT 111	4		BTEC 141	5
	BUS 100	5

Fall Quarter			Winter Quarter			Spring Quarter			Summer Quarter
	Total:	15		Total:	12		Total:	15		Total:
√	Courses	Crs	√	Courses	Crs	√	Courses	Crs	√	Courses	Crs
	CMST&220 OR CMST&230	5		BUS 264	5		BUS 270	5
	IT 230	5		ENGL& 235	5		BTEC 132	5
	BUS 150	5		BTEC 294	2		BTEC 260	5

This is a tentative schedule. Students may adjust the credit load according to their needs. The sequence should say approximately as listed above even though there is some flexibility. Consult an advisor if you have any questions.

Requirements