Certificate of Proficiency (COP)

Medical Reception

Requirements

Requirements

About The Program

Administrative support professionals are responsible for performing and coordinating a wide range of activities, managing information flow, providing excellent customer service, and operating and maintaining a wide variety of office equipment. Many organizations across a wide variety of industries, including the health care field and medical offices, rely on skilled administrative support staff to keep operations running efficiently and effectively.

For a roadmap that identifies the preferred sequencing of courses and other specific recommendations from faculty, please see the corresponding program map(s):

Medical Reception - COP

Certificate Requirements

Communications:
5 credits - ENGL& 101 English Composition I OR BUS 119 Business Communications.
Quantitative Skills:
5 credits – BUS 104 Business Math Applications
Human Relations / Social Science:
5 credits – BUS 144 Management of Human Relations:DIV recommended.

Program Requirements

BUS 100	Foundations of Business Success	3
BTEC 104	Intro to Business Technology	5
BTEC 111	Word Processing I	5
BTEC 165	Culture Awareness f/Healthcare Professionals:DIV	5
BTEC 171	Medical Reception Procedures	3
BTEC 181 MEDA 101	Medical Terminology I OR Medical Vocabulary I	3
BTEC 182 MEDA 102	Medical Terminology II OR Medical Vocabulary II	3
BTEC 230	Electronic Calculators II	2
BUS 294	Career Success	2
IT 111 (was CS 111)	Intro to Windows	4
HLTH 105	First Aid/CPR/BB Pathogens	1

Diversity and Distribution Lists are available in the Lower Columbia College Catalog located at lowercolumbia.edu/catalog.

To earn a Medical Reception Certificate of Proficiency, you must complete a minimum of 51 credits and pass each course listed in program requirements with a C or better.

Students completing this program should acquire the following skills and abilities:

Communicate professionally in writing and speaking as appropriate to a business-or business-related work environment (GS Communication)
Apply objective, valid methods of inquiry and problem solving to draw rational, ethical, and coherent conclusions (GS Critical Thinking)
Apply mathematical information to perform tasks in business and information technology to work environments (GS Numeracy/Quant. Literacy)
Interact effectively with individuals and groups (GS Interpersonal Relations)
Demonstrate proficiency in the use of business equipment, computer software, and technology for medical offices
Create and manage business documents, spreadsheets, and databases
Demonstrate competency in records management
Demonstrate proficiency in organizational skills and assigning priority
Demonstrate ethical decision-making

Revised December 2021 (Effective Summer 2022)

Notes:

Consult an advisor if you have any questions.