Medical Reception

Certificate of Proficiency (COP)

Medical Reception

About The Program

Administrative support professionals are responsible for performing and coordinating a wide range of activities, managing information flow, providing excellent customer service, and operating and maintaining a wide variety of office equipment. Many organizations across a wide variety of industries, including the health care field and medical offices, rely on skilled administrative support staff to keep operations running efficiently and effectively.

For a roadmap that identifies the preferred sequencing of courses and other specific recommendations from faculty, please see the corresponding program map(s):

Certificate Requirements  

Program Requirements

BUS 100 Foundations of Business Success 3
BTEC 104 Intro to Business Technology 5
BTEC 111 Word Processing I 5
BTEC 165 Culture Awareness f/Healthcare Professionals:DIV
BTEC 171 Medical Reception Procedures 3

BTEC 181

MEDA 101

Medical Terminology I OR

Medical Vocabulary I


BTEC 182

MEDA 102

Medical Terminology II OR

Medical Vocabulary II

BTEC 230 Electronic Calculators II 2
BUS 294 Career Success 2
IT 111 (was CS 111)
Intro to Windows 4
HLTH 105 First Aid/CPR/BB Pathogens 1

Diversity and Distribution Lists are available in the Lower Columbia College Catalog located at

To earn a Medical Reception Certificate of Proficiency, you must complete a minimum of 51 credits and pass each course listed in program requirements with a C or better.

Students completing this program should acquire the following skills and abilities:

  • Communicate professionally in writing and speaking as appropriate to a business-or business-related work environment (GS Communication)
  • Apply objective, valid methods of inquiry and problem solving to draw rational, ethical, and coherent conclusions (GS Critical Thinking)
  • Apply mathematical information to perform tasks in business and information technology to work environments (GS Numeracy/Quant. Literacy)
  • Interact effectively with individuals and groups (GS Interpersonal Relations)
  • Demonstrate proficiency in the use of business equipment, computer software, and technology for medical offices
  • Create and manage business documents, spreadsheets, and databases
  • Demonstrate competency in records management
  • Demonstrate proficiency in organizational skills and assigning priority
  • Demonstrate ethical decision-making
Revised December 2021 (Effective Summer 2022)


Consult an advisor if you have any questions.



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