What is ctcLink?

ctcLink is the implementation of a single, centralized system of online functions to give students, faculty and staff anytime, anywhere access to a modern, efficient way of doing their college business. But, it's about much more than new software. As the current 30-year-old administrative system is replaced, colleges will also align their core business processes with the delivered software solution, making for streamlined, standardized practices across the 34-college system.

ctcLink Timeline

Tacoma Community College and the Spokane District (Spokane Falls and Spokane Community College) went live on August 24, 2015. Lower Columbia College is part of Wave 1. Go Live dates are tentative and subject to revision.

  • Wave 1 Go Live -- Winter 2017
  • Wave 2 Go Live -- 2017
  • Wave 3 Go Live -- 2018

Learn More

Check out the SBCTC Reference Center for training for students, faculty, employees and managers to learn more, or consider enrolling in the PeopleSoft Fundamentals course to get more information about the project. The Fundamentals course, provided by the ctcLink training team, covers the following topics:

  • Become familiar with the ctcLink project
  • PeopleSoft pillars/modules
  • PeopleSoft terms and concepts
  • PeopleSoft Navigation
  • Breadcrumbs, favorites and main menu
  • Activating your ctcLink account

You can enroll in the course by visiting and following the on-screen instructions.

ctcLink Project Background

After a comprehensive Request for Proposal (RFP) and vendor evaluation process from April-Aug. 2012, followed by two months of in-depth contract negotiations, Ciber was chosen as our system integration partner for ctcLink implementation. Ciber began working on the project in Feb. 2013.

Requirements Verification was completed in April 2013, which was the process of going through the requirements in the RFP line-by-line to provide any necessary clarification regarding the specific needs of the new ctcLink system. Next, the project team—along with hundreds of systemwide SMEs—embarked on the Foundation Review Sessions portion of the Global Solution phase. This gave systemwide SMEs a chance to learn about the foundational aspects of the new system and how it will work and integrate across all business areas of the college. SMEs also got a closer look at the inner-workings of the PeopleSoft system in specific areas such as Payroll, Benefits Administration, Purchasing, Budgeting, Financial Aid, Recruiting/Admissions and Academic Advising.

The Foundation Review sessions helped prepare for the Business Process Alignment sessions, which were held June 17 through Aug. 28. This was a detailed review of specific business processes in PeopleSoft. Business Process Diagrams (BPDs) were used to illustrate the flow of core business processes from start to finish and also help to determine the roles (who will perform which tasks) associated with each process. The decisions made during the Foundation Review/Decisions process, and the final BPDs guided system Configuration and Design. In addition to global configuration of the system, local configuration for FIrstLink colleges also took place, followed by system testing and user testing, which is still underway.

Contact ctcLink Team

  Wendy Hall, Assoc. Vice President, Effectiveness & College Relations

   (360) 442-2491
Fax: (360) 442-2109

  Eli Hayes, ctcLink Project Manager

   (360) 442-2113

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