CANVAS Updates

May 8, 2026 (afternoon)

LCC has received confirmation from SBCTC that Canvas is now available

Instructure, the company that operates Canvas, discovered on May 7 that an unauthorized actor had made changes to pages that appeared when some students and instructors logged in. As a precaution to prevent further unauthorized access, they took Canvas offline while they confirmed how the unauthorized actor gained access and remediated it to prevent further issues.

At this time, based on the information available to us, we are clear to resume use of Canvas and related coursework activities.

It's important to update your Canvas password as a precaution! Please go to our website lowercolumbia.edu, click on current students, then ctcLink, then click the ctcLink Login button in the top left. First, enter your ctcLink ID and click next. Below the verify button, click the 'Reset Password' link. The next screen will ask for your ctcLink ID, then ask you if you want to use your email or phone to reset the password - select the option that you would prefer and follow the instructions.

As a reminder, please continue to remain alert for phishing or social-engineering attempts targeting students and employees. A few things to keep in mind:

  • Lower Columbia will never ask for your password by email, text, or phone.
  • Use only official college websites and login pages to access Canvas, ctcLink, and other college services.

May 8, 2026 (morning)

Although Canvas is apparently available, we have not received confirmation from the company that it's safe to use. Please DO NOT log in until you receive a notification from us that it's safe to do so. If you are already logged into Canvas or the mobile app, please LOG OUT.

May 7, 2026 (evening)

Canvas is back online for most users.

May 7, 2026 (afternoon)

Canvas is currently having a system-wide outage. We've contacted Canvas and are currently monitoring the issue! You can visit the Instructure Status Page for timely updates, and I'll also send out an email when Canvas is back online for LCC. Thank you for your patience, and I'll be in touch with more information!

May 5, 2026

Lower Columbia College was recently notified about a cybersecurity incident involving Instructure, the parent company of Canvas. The incident involved data from millions of users at thousands of institutions across the world, and Instructure has now confirmed that LCC is one of the impacted organizations. Instructure is actively investigating this incident with the help of outside forensics experts and law enforcement. 

Instructure stated that the compromised information may include names, email addresses, and student ID numbers, as well as messages among users. They have found no evidence that passwords, dates of birth, government identifiers, or financial information were involved. 

We are working to understand the extent of the incident, and we will take all steps to minimize its impact and protect your information. At this point, Instructure has not provided more details about the data involved in the incident. As soon as we know more, we will notify impacted staff and students as soon as possible.

For more information from Instructure, please visit: https://status.instructure.com/incidents/9wm4knj2r64z

 

Current Status

LCC is currently open and operating as usual. 

LCC campus currently has multiple construction projects happening across campus. Learn about the projects, closures, and other important information on our Projects Page.

Stay Informed During an Emergency

If the campus closes due to inclement weather or other emergency, LCC uses the following channels to get the word out (pending availability):

  • LCC website (banner at the top of every page)
  • Social media (Facebook, Instagram, LinkedIn)
  • Canvas
  • Email
  • Text messages
  • Regional media, including Portland television stations
  • Emergency digital clocks in every classroom (lights and audio during emergencies)

When the college is closed, it means there are no classes, events, or other activities. Students and employees should not come to campus.

Use the LCC Directory to find contact information for your instructors or other college personnel if needed.

Individuals who work on campus should watch their email during a closure for details. When in doubt about whether or not to report to work, please get in touch with your supervisor.

If classes are canceled but offices are open, some campus events and activities may be held depending on conditions. To find out about specific events, check the LCC website and/or our Facebook page for exceptions to the closure.

Refer to the LCC Athletics website for information about athletic events.

Not sure if the campus has power? Check the Cowlitz PUD Outage Map.

To learn more, please refer to the LCC Emergency Handbook, which contains LCC’s Crisis Communication Procedure and process for closing campus (in inclement weather, we make initial notifications about canceling day classes by 6 am and evening classes by 2 pm).

 

Please put safety first when making any decisions about traveling in inclement weather or when other hazardous conditions are present!

Help us connect with you by keeping your phone number, email, and address up-to-date in ctcLink. Students - per Department of Education guidelines, please let us know within 14 days if your physical location changes. Update your home or temporary address by logging in to the mobile view of ctcLink and selecting My Profile from the menu on the left, then selecting Contact Info. Make sure that your mobile phone is marked as "Preferred" so that you will receive important text notifications in the event of an emergency. If you work on campus, the contact information you enter through Employee Self Service will override your student account if they are different. Get more info on our ctcLink webpages.

For other questions about LCC, please check out the Student Frequently Asked Questions page on our website.

See also:

Campus Hours

Monday - Friday, 8 a.m. - 5 p.m.


Beginning Monday, October 13, Parking Lot B and C will be completely closed as the contractor begins fencing and site preparation of the new CVTS Building. For information on parking and closures during construction go to lowercolumbia.edu/parking


Contact Safety & Security

The Safety & Security Office is located in the Student Center on the first floor (main lobby). To reach a campus security office call 2911 from a campus phone or (360) 442-2911 from any other phone.

  Jason Arrowsmith / Director of Security

  (360) 442-2270
  jarrowsmith@lowercolumbia.edu

  Janel Skreen / Director of Environmental Health & Safety

  (360) 442-2273
  jskreen@lowercolumbia.edu

  Nolan Wheeler / Vice President of Administration

  (360) 442-2200
  nwheeler@lowercolumbia.edu