General Business

Certificate of Proficiency (COP)

General Business

About The Program

The General Business Certificate Program prepares students for entry-level employment in a variety of business support positions. The program generally can be completed within one academic year. Students may enter the program in the fall, winter or spring quarter. 

For a roadmap that identifies the preferred sequencing of courses and other specific recommendations from faculty, please see the corresponding program map(s):

Program Requirements

ACCT 101 Intro to Accounting Concepts 5
BTEC 146 PowerPoint Fundamentals 1
BTEC 149 Internet Fundamentals 1
BUS& 101 Introduction to Business 5
BUS 150 Customer Service/Management 5
BUS 165 Salesmanship 5
CS 110 Intro to Microcomputer Apps 3
BTEC 131 (was CS 121) Intro to Spreadsheets 5

Diversity and Distribution Lists are available in the Lower Columbia College Catalog located at

Total credits required to earn this certificate: 45

Students completing this program should acquire the following skills and abilities:

  • Articulate the relationship between human behavior, customer service, and business outcomes.
  • Perform basic bookkeeping and accounting tasks using spreadsheets and industry standard accounting software.
  • Compose written business documents, including email and reports, using industry standard software.
  • Identify the relationships between business functions, such as accounting, marketing, purchasing, human resources, and operations management.
  • Communicate professionally in writing and speaking as appropriate to a business work environment (GS Communication).
  • Apply objective, valid methods of inquiry and problem solving to draw rational, ethical, and coherent conclusions (GS Critical Thinking).
  • Apply mathematical information to make decisions and solve problems in business (GS Numeracy/Quantitative Literacy).
  • Interact effectively with individuals and groups (GS Interpersonal Relations).

Revised February 2021 (Effective Summer 2021)



Consult an advisor if you have any questions.

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