LCC is operating - we're just doing things differently.

LCC will continue to operate remotely until further notice (a list of face-to-face and hybrid classes for fall is now available). Medical Assisting, Nursing, Machining and Welding resumed limited lab activity on May 5. Applications for emergency funding assistance are still being accepted. - Learn More.

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Student Frequently Asked Questions (FAQs)

Due to the pandemic outbreak of COVID-19 and various state orders, we're operating, but doing a lot of things differently right now. You have questions, and we are working hard to get you answers as quickly as possible. If you have a question and don't see the information posted here, please email us at covid@lowercolumbia.edu

See also: COVID-19 student page, COVID-19 main page, COVID-19 cloth face coverings, COVID-19 Campus Safety Measures

Apply for emergency financial assistance through LCC if you need help paying for tuition and fees, books, rent, food, childcare, technology, or other emergency or COVID-19 related expenses.

Read about the Department of Social and Health Services Disaster Cash Assistance Program to see if you qualify for state funding.

You can order online or pick up your books at the LCC Bookstore, which is open Monday - Thursday from 9:00 am - 1:00 pm. See the bookstore webpage for details.

For Workforce programs, please use the online form for BFET, Early Achievers, Opportunity Grant, or Worker Retraining students; or the online form for Workfirst students.

For students receiving scholarships through the LCC Foundation or another third party (such as AmeriCorps, WIOA, or another agency), use the online scholarship book form.

If you cannot afford your textbooks, apply online for a Student Success Fund book Grant.

You can make payments online through ctcLink. Please see our Payment Options webpage for details about paying tuition and fees.

Most college services are being provided remotely. Resources include our new Virtual Welcome Center, our Employee Directory (email is the best way to reach people right now), and the LCC website.

See also: Campus Facilities, below.

The Virtual Welcome Center is open M-F from 8am - 5pm, and connects you to live people through Zoom rooms (you can connect to a Zoom room from a computer or smartphone). You can also call the One-Stop Center at (360) 442-2322 during the same hours.

Please also see on-campus services under "services."

Email is a good way to reach people right now; find contact information in our Employee Directory. You can also use Navigate to send a message, or text to some advisors and staff.

Campus remains largely closed to students and visitors, except for students attending classes. Students attending classes will go through a health-screening process at entrance. 

The Admissions building is open Tuesdays from 10:00 am - 2:00 pm and Thursdays from 1:00 pm - 5:00 pm for access to Cashiering and the One-Stop Center (Cashiering needs to close at 4:00 pm on Thursdays). 

Students can call 360-442-4636 to make an appointment to use a computer in the Admissions building to connect remotely to services such as Financial Aid and Registration.

Transitional Studies is available for on-campus appointments on Tuesdays and Thursdays from 10:00 am - 2:00 pm. Call 360-442-2580 or email cderosier@lowercolumbia.edu to make an appointment.

The bookstore is open Monday - Thursday from 9:00 am - 1:00 pm.

A limited number of Chromebooks are available for loan from the LCC Library/Learning Commons. The Learning Commons is not currently open for in-person services, but you can call: (360) 442-2660, email: library.circulation@lcc.ctc.edu, or connect via Zoom.

Universal Administrative Services Co. offers Lifeline support (telephone and Internet) for qualifying households. Learn more at lifelinesupport.org/do-i-qualify.

Internet Essentials (by Comcast) is offering 60 days free internet service for income eligible households. Learn more at internetessentials.com.

Everyone can now access 1.5 million out-of-home Xfinity WiFi hotspots for free: These hotspots are normally located in business areas, retail locations and transit areas. Learn more at wifi.xfinity.com.

For households with K-12 and/or college students who do not currently have home internet access, Altice Advantage Internet service has extended their free service until the end of the 2019 - 2020 school year (requires installation fee). Learn more at alticeadvantageinternet.com.

Income eligible households can sign up for two free months of internet service with the Connect2Compete program. Learn more at cox.com.

The Connect2Complete program is also available through Mediacom. Learn more at mediacomc2c.com

Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. To help keep Americans connected during the coronavirus pandemic, the FCC has temporarily waived Lifeline usage requirements and general de-enrollment procedures until May 29, 2020. Learn more at fcc.gov.

Net Zero is offering 10-hours of dial-up internet service for free per month. Learn more at store.netzero.net.

A limited number of Chromebooks may be available for loan from the LCC Library/Learning Commons. The Learning Commons is not currently open for in-person services, but you can call: (360) 442-2660, email: library.circulation@lcc.ctc.edu, or connect via Zoom.
Wifi access is available on campus and in some parking lots. Although we had hoped to reopen the Library/Learning Commons for limited use beginning May 5, we are unable to do so due to the state order. Visit our Library webpage for more information.

LCC requires everyone on campus to wear a cloth face-covering. If you are not wearing a face covering, you will be asked to leave. This is to prevent you from unknowingly spreading the virus to others. You may be carrying the virus and not even know it. For more information on homemade cloth face covering visit the Centers for Disease Control (CDC) website.

The LCC Bookstore will begin selling masks to students on Monday, April 20 for $5 each. Sales are limited to one per student (total, not per visit), and students must show student ID to purchase. For hours, please see the bookstore webpage.

See also: LCC's webpage on cloth face coverings

Visit the Virtual Tutoring Center M-F 8am - 5pm. Visit our tutoring webpage for more information.

Contact your instructor if you have questions about a specific class. 

A list of face-to-face and hybrid classes for fall quarter will be posted on July 27. 

All modalities are subject to change in response to governmental orders.

Machine Trades, Medical Assisting, Nursing, and Welding programs and assorted other labs resumed critical in-person activities on May 5. LCC will post a list of all face-to-face and hybrid (partially online and partially on campus) classes for fall quarter on July 27.
Beginning summer quarter you will see financial aid awards in the new ctcLink system.
The transition to ctcLink is continuing to cause delays with financial aid distribution. 
With the new system, you have to note how much you owe on the previous screen, and manually type in the amount you owe into NelNet. 
Contact Sheila Burgin, Assistant Director Foundation, at sburgin@lowercolumbia.edu for scholarship award questions.

Our Math Placement is now online and can be proctored remotely. We offer remote placement sessions M-F from 9am - 4pm. Please schedule your exam using our online form.

You will need a desktop or laptop computer with a webcam.

Our Testing staff is available via our Virtual Welcome Center to support you and answer your questions M-F from 9am - 4pm.

There are video and written tutorials available on our eLearning Tech Tutorials page. Contact elearning@lowercolumbia.edu with specific questions.
Running Start will continue to operate, with virtually all classes offered completely online and staff operating remotely. Email them directly at runningstart@lowercolumbia.edu with specific questions.
Students involved in spring sports will retain eligibility for another year. Student athletes should contact their coach or the Athletic Department for details.

International students with questions can email international@lowercolumbia.edu or call (360) 355-0244 with questions.

Food Services will remain closed for summer quarter.

The food pantry is operating with some changes to distribution. Please use the Food Pantry request form for food or hygiene-item needs.

We are offering some continuing education classes in an online format, please check out our course offerings on the Continuing Education webpage. There will not be any  continuing education fitness classes offered on  campus for spring quarter. For students who were not able to complete all of the sessions for winter quarter, there will be make-up days when the campus re-opens in either summer or fall.

Yes, counselors are available to speak to students by phone or through Zoom. See our Counseling Services webpage for details.

LCC’s ceremony was scheduled to occur at the Kelso High School stadium on June 19. After much deliberation, a decision was made to celebrate LCC’s Class of 2020 with a virtual ceremony. The ceremony will be available on June 19, and will also be available after that date. All Class of 2020 graduates will also be invited to walk in next year’s ceremony. Details will be posted on our commencement webpage.

Yes, higher education is considered an essential service in Governor Inslee's 'Stay at Home, Stay Healthy' order. Colleges and universities must follow social distancing guidelines and use online learning wherever possible, but are allowed to operate and hold classes on campus in programs approved by the Governor's Office..

Governor Inslee's "Stay at Home' order permits limited instructional activity in lab settings, as long as safety protocols related to hygiene, social distancing, and cleaning are followed. LCC has enacted an extensive list of safeguards in place, detailed on our COVID-19 Campus Safety Measures webpage.

LCC courses will continue to be evaluated using letter grades for spring quarter. There are potentially serious repercussions for students in regard to transfer, financial aid, and veterans’ benefits when pass/fail options are utilized. Learn more about LCC’s “Pass/Fail Option” policy in the Academic Policies and Records section of the LCC Catalog.

We will post a list of face-to-face and hybrid (partially online and partially on campus) classes for fall quarter on July 27.


Contact Safety & Security

The Safety & Security Office is located in the Student Center on the first floor (main lobby). To reach a campus security office call 2911 from a campus phone or (360) 442-2911 from any other phone.

Director or Student Conduct and Security Services

  Jason Arrowsmith
  Student Center Room 106
  (360) 442-2270
  jarrowsmith@lowercolumbia.edu

Director of Environmental Health & Safety

  Janel Skreen
  Health & Science Building Room 324
  (360) 442-2273
  jskreen@lowercolumbia.edu

Vice President of Administration

  Nolan Wheeler
  Administration Building, Rm 203
  (360) 442-2200
  nwheeler@lowercolumbia.edu

Copyright 2018 Lower Columbia College | All Rights Reserved.