LCC is operating - we're just doing things differently.

Note: Campus (including remote operations) closed November 26-27 for the holidays. We're doing our part to help stop the spread of COVID-19. Select "learn more" for information about what's open on campus. - Learn More.


Student Frequently Asked Questions (FAQs)

Due to the pandemic outbreak of COVID-19 and various state orders, we're operating, but doing a lot of things differently right now. You have questions, and we are working hard to get you answers as quickly as possible. If you have a question and don't see the information posted here, please email us at

See also: COVID-19 student page, COVID-19 main page, COVID-19 cloth face coverings, COVID-19 Campus Safety Measures


Students and/or employees who need an ID card should email to schedule an appointment.

The new Drop-in Wi-Fi Hot Spot is open Monday - Friday from 10:00 am - 2:00 pm in the Student Center. In this space, students can access the internet (via indoor Wi-Fi), computers, printers and copiers. Health screening, social distancing and masks are required. Food and beverages are allowed. Up to 25 physically-distanced people can be in the space at one time. Bringing your own device is recommended - the number of computers available for student use is limited.

Wi-Fi access is also available in some parking lots (it's strongest in the Fitness Center, lot "J," and Campus Services/Head Start, lot "I"), and in all buildings on campus (note that access to campus is still restricted; see "Which campus buildings are open?")

We all need to do our part to keep others in the LCC community safe. Security staff are stationed at the entrances to LCC facilities to take temperatures and ask screening questions. Anyone with a temperature of 100.4° F or below can proceed to the screening questions. Learn more: COVID-19 Screening Protocol.



You can order online or pick up your books at the LCC Bookstore, which is open Monday - Thursday from 9:00 am - 1:00 pm. See the bookstore webpage for details.

For Workforce programs, please use the online form for BFET, Early Achievers, Opportunity Grant, or Worker Retraining students; or the online form for Workfirst students.

For students receiving scholarships through the LCC Foundation or another third party (such as AmeriCorps, WIOA, or another agency), use the online scholarship book form.

If you cannot afford your textbooks, apply online for a Student Success Fund book Grant.

Food Services will remain closed until further notice.

Campus remains largely closed to students and visitors, except for students attending classes. Students attending classes will go through a health-screening process at entrance. 

The Admissions building is open Tuesdays from 10:00 am - 2:00 pm and Thursdays from 1:00 pm - 5:00 pm for access to Cashiering and the One-Stop Center (Cashiering closes at 4:00 pm on Thursdays). 

Call 360-442-4636 to make an appointment to use a computer in the Admissions building to connect remotely to services such as Financial Aid and Registration.

Transitional Studies is available for walk-in assistance or on-campus appointments on Tuesdays and Thursdays from 10:00 am - 2:00 pm in VOC 158. Call 360-442-2580 or email to make an appointment. 

The bookstore is open Monday - Thursday from 9:00 am - 1:00 pm.

The new Drop-in Wi-Fi Hot Spot is open Monday - Friday from 10:00 am - 2:00 pm in the Student Center. In this space, students can access the internet, computers, printers and copiers. Health screening, social distancing, and masks are required. Food and drink is allowed.

Contact your instructor if you have questions about a specific class. 

All modalities are subject to change in response to governmental orders.

Please see the online schedule for information about specific classes.

LCC’s 2020 ceremony was virtual. All Class of 2020 graduates are invited to walk in the 2021 ceremony. See our commencement webpage.

Email is a good way to reach people right now; find contact information in our Employee Directory. You can also use Navigate to send a message, or text to some advisors and staff.

We are offering some continuing education classes in an online format with some limited in-person offerings, please check out our course offerings on the Continuing Education webpage

Yes, counselors are available to speak to students by phone or through Zoom. See our Counseling Services webpage for details.

Apply for emergency financial assistance through LCC if you need help paying for tuition and fees, books, rent, food, childcare, technology, or other emergency or COVID-19 related expenses.

Read about the Department of Social and Health Services Disaster Cash Assistance Program to see if you qualify for state funding.

LCC requires everyone on campus to wear a cloth face-covering. If you are not wearing a face covering, you will be asked to leave. This is to prevent you from unknowingly spreading the virus to others. You may be carrying the virus and not even know it. For more information on homemade cloth face covering visit the Centers for Disease Control (CDC) website.

The LCC Bookstore has masks available for $5 each. Sales are limited to one per student (total, not per visit), and students must show student ID to purchase. For hours, please see the bookstore webpage.

See also: LCC's webpage on cloth face coverings

If you have questions about financial aid, please check your account in ctcLink or contact the Financial Aid department at

The food pantry is operating with some changes to distribution. Please use the Food Pantry request form for food or hygiene-item needs.

International students with questions can email or call (360) 355-0244 with questions.

Universal Administrative Services Co. offers Lifeline support (telephone and Internet) for qualifying households. Learn more at

Internet Essentials (by Comcast) is offering 60 days free internet service for income eligible households. Learn more at

Everyone can now access 1.5 million out-of-home Xfinity WiFi hotspots for free: These hotspots are normally located in business areas, retail locations and transit areas. Learn more at

For households with K-12 and/or college students who do not currently have home internet access, Altice Advantage Internet service has extended their free service until the end of the 2019 - 2020 school year (requires installation fee). Learn more at

Income eligible households can sign up for two free months of internet service with the Connect2Compete program. Learn more at

The Connect2Complete program is also available through Mediacom. Learn more at

Lifeline is the FCC's program to help make communications services more affordable for low-income consumers. To help keep Americans connected during the coronavirus pandemic, the FCC has temporarily waived Lifeline usage requirements and general de-enrollment procedures until May 29, 2020. Learn more at

Net Zero is offering 10-hours of dial-up internet service for free per month. Learn more at

The Virtual Welcome Center is open M-F from 8:00 am - 5:00 pm, and connects you to live people through Zoom rooms (you can connect to a Zoom room from a computer or smartphone). You can also call the One-Stop Center at (360) 442-2322 during the same hours.

Please also see on-campus services under "services."

Most college services are being provided remotely. Resources include our new Virtual Welcome Center, our Employee Directory (email is the best way to reach people right now), and the LCC website.

See also: Campus Facilities, below.

LCC courses will continue to be evaluated using letter grades. There are potentially serious repercussions for students in regard to transfer, financial aid, and veterans’ benefits when pass/fail options are utilized. Learn more about LCC’s “Pass/Fail Option” policy in the Academic Policies and Records section of the LCC Catalog.

You can make payments online through ctcLink. Please see our Payment Options webpage for details about paying tuition and fees.

Our Math Placement is now online and can be proctored remotely. We offer remote placement sessions M-F from 9am - 4pm. Please schedule your exam using our online form.

You will need a desktop or laptop computer with a webcam.

Our Testing staff is available via our Virtual Welcome Center to support you and answer your questions M-F from 9am - 4pm.

There are video and written tutorials available on our eLearning Tech Tutorials page. Contact with specific questions.

A limited number of Chromebooks may be available for loan from the LCC Library/Learning Commons. The Learning Commons is not currently open for in-person services, but you can call: (360) 442-2660, email:, or connect via Zoom to get help.

Running Start will continue to operate, with virtually all classes offered online and staff operating remotely. Email them directly at with specific questions.

Governor Inslee's "Stay at Home' order permits limited instructional activity in lab settings, as long as safety protocols related to hygiene, social distancing, and cleaning are followed. LCC has enacted an extensive list of safeguards in place, detailed on our COVID-19 Campus Safety Measures webpage.

Contact Sheila Burgin, Assistant Director Foundation, at for scholarship award questions.

Yes, higher education is considered an essential service in Governor Inslee's 'Stay at Home, Stay Healthy' order. Colleges and universities must follow state guidelines.

Students involved in spring 2020 sports will retain eligibility for another year. Student athletes should contact their coach or the Athletic Department for details.

A limited number of Chromebooks are available for loan from the LCC Library/Learning Commons. The Learning Commons is not currently open for in-person services, but you can call: (360) 442-2660, email:, or connect via Zoom to get help.

Visit the Virtual Tutoring Center M-F 8:00 am - 5:00 pm. Visit our tutoring webpage for more information.

Winter quarter operations are going to look a lot like fall, with some on-campus and hybrid options available

Contact Safety & Security

The Safety & Security Office is located in the Student Center on the first floor (main lobby). To reach a campus security office call 2911 from a campus phone or (360) 442-2911 from any other phone.

Director or Student Conduct and Security Services

  Jason Arrowsmith
  Student Center Room 106
  (360) 442-2270

Director of Environmental Health & Safety

  Janel Skreen
  Health & Science Building Room 324
  (360) 442-2273

Vice President of Administration

  Nolan Wheeler
  Administration Building, Rm 203
  (360) 442-2200

Copyright 2018 Lower Columbia College | All Rights Reserved.