Retail Management

Students completing this program should acquire the following skills and abilities:

• Articulate the relationship between human behavior, customer service, and retail business outcomes.
• Perform basic bookkeeping and accounting tasks using spreadsheets and industry standard accounting software.
• Compose written business documents, including email and reports, using industry standard software.
• Describe the core management functions of planning, organizing, leading, and controlling.
• Describe marketing principles utilized by retail organizations.
• Communicate professionally in writing and speaking as appropriate to a business work environment (GS Communication).
• Apply objective, valid methods of inquiry and problem solving to draw rational, ethical, and coherent conclusions (GS Critical Thinking).
• Apply mathematical information to make decisions and solve problems in business (GS Numeracy/Quantitative Literacy).
• Interact effectively with individuals and groups (GS Interpersonal Relations).