Emergency Text Messages


How to Receive Text and Email Messages from RAVE Alert

 

Students

  • Log in to the mobile view of ctcLink
  • Select My Profile from the menu on the left
  • Select Contact Info
  • Enter your mobile phone number as a mobile phone number (NOT as "Home")

For students who work on campus, be sure to update your contact information through Employee Self Service since the information will override your student account if they are different.

 

Employees

  • Log in to ctcLink
  • Select the HCM pillar
  • Select the Personal Details tile
  • Select Contact Details
  • Enter your mobile phone number as a mobile phone number (NOT as "Home")

Refer to the "Add Update Phone Number" section in Employee Self Service section in the ctcLink Reference Center for assistance.

 

Parents and Community Members

If you do not have an @lowercolumbia.edu email address, you can still sign up to receive Rave Alert messages.

  • Go to https://getrave.com/login/lowercolumbia
  • Click the Register button
  • Enter the requested information
  • Check the box for I have read and agree to the Rave Terms of Use
  • Click the Proceed to Next Step button
  • Confirm your mobile number and carrier

Prevent Messages From Being Marked as Spam

Your cell phone may think the alert message is spam. Here's how to get the message.

Text alert messages from Lower Columbia College come from the following numbers:

  • 226787
  • 67283
  • 78015
  • 81437
  • 77295

Voice alert messages from Lower Columbia College come from: 360-442-2311.

Apple/iOS:

  • On your iPhone's home screen, tap the Settings menu to open it.
  • Scroll down and tap Phone.
  • Under the Call Silencing and Blocked Contacts list, tap Blocked Contacts to see which contacts are listed. Check for any of the numbers listed above.
  • If you have Filter Unknown Contacts enabled, you will need to make a contact with the above numbers. Any missed alerts should appear in your unknown contacts filter.
  • To view filtered messages, open the Messages app, then tap Filters. On the next screen, you’ll see folders for your text messages. Tap Unknown Senders to see messages from accounts not in your Contacts list.

 

Android Users:

  • Open the Messages app
  • Click the three vertical dots at the right of the search bar
  • Select Spam & Blocked
  • Any incoming alerts in this list can be opened. Select them and mark them as not spam.

How to Opt Out/Unsubscribe from RAVE Alert

Once registered, you can opt out of SMS messages at any time by texting STOP to 226787


How to Receive Text and Email Messages from FlashAlert

In addition to Rave, you can also sign up to receive text messages from FlashAlert, a regional communication platform that LCC uses to inform the media about campus closures and other emergencies.

LCC subscribes to FlashAlert to provide closure information to major media outlets (such as TV and radio). Individuals can also sign up to receive the information directly from FlashAlert.

 

How to Sign Up for a FlashAlert Account (do this first)

  1. You can sign up to receive email notifications from FlashAlert at https://www.flashalert.net/id/lcc.
  2. Create an account using your email address.
  3. You will be prompted to select a password to use with your account.
  4. You must sign up for and manage your FlashAlert account from a PC.

 

How to Receive Text Messages from FlashAlert

  1. You can sign up to receive push notifications on your mobile device by downloading the "FlashAlert Messenger" app from the iTunes app store or Google Play.
  2. You must link the app to the FlashAlert account you set up from your computer.
  3. You must manage your FlashAlert Account from a PC.
  4. If you get a new device, change your phone plan, or change your email address, you may need to update your account from a PC and re-link your app to your account.
  5. For more information about issues with texts from FlashAlert, please visit Text Messaging FAQs at https://www.flashalert.net/latetext/.
  6. Standard text messaging charges apply.

 


How to Opt Out/Unsubscribe from FlashAlert

  1. You can manage your subscriptions, including unsubscribing from Lower Columbia College, by visiting https://www.flashalert.net/login.html.
  2. Log in with your email address and password.
  3. Select "my subscriptions" and uncheck Lower Columbia College.
  4. Select update to save your selection.
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