How to Receive Text Messages from RAVE Alert
Update your phone number in ctcLink BEFORE an emergency.
Lower Columbia College uses RAVE Alert to send out emergency notification messages.
You will only receive emergency text and email messages through this system (e.g.
nothing promotional). Rave does not charge subscribers to send or receive SMS messages. Standard or other
messaging charges apply depending upon your wireless carrier plan and subscription
details.
Students and employees are automatically signed up for this service. This information
comes from the contact information listed in ctcLink. In order to receive text notifications,
your phone number MUST BE LISTED in ctcLink as a MOBILE number. Making sure your mobile number is entered correctly will enable you to receive
text messages in case of an emergency. For additional information, see IT's Knowledgebase article on emergency notification messages.
Sign Up for Emergency Notification Messages from RAVE Alert
For students who work on campus, be sure to follow the instructions for employees
on this page. The information in your employee record will override any information
in your student record.
Update Your Mobile Phone Number in ctcLink (for students):
- Step-by-Step Instructions with Pictures:
- Shortcut Instructions:
- Log in to the mobile view of ctcLink
- Select the ctcLink Login tile to go to the Dashboard
- Select My Profile from the menu bar on the left
- Enter your mobile phone number as a mobile phone number (NOT as "Home")
- If your mobile number is not listed, then add a mobile number.
- If your mobile number is already listed as a mobile number, then edit the number if necessary.
- If your mobile number is listed as a HOME number, then add the number again as a mobile number. It is OK to have the same number listed twice.
- Save the changes
- Prevent RAVE Alert messages from being marked as spam
Update your phone number in ctcLink BEFORE an emergency.
Lower Columbia College uses RAVE Alert to send out emergency notification messages.
You will only receive emergency text and email messages through this system (e.g.
nothing promotional). Rave does not charge subscribers to send or receive SMS messages. Standard or other
messaging charges apply depending upon your wireless carrier plan and subscription
details.
Students and employees are automatically signed up for this service. This information
comes from the contact information listed in ctcLink. In order to receive text notifications,
your phone number MUST BE LISTED in ctcLink as a MOBILE number. Making sure your mobile number is entered correctly will enable you to receive
text messages in case of an emergency. For additional information, see IT's Knowledgebase article on emergency notification messages.
Sign Up for Emergency Notification Messages from RAVE Alert
- Log in to ctcLink
- Select the HCM pillar
- Select the Personal Details tile
- Select the Contact Details tile
- Enter your mobile phone number as a mobile phone number (NOT as "Home")
- Prevent RAVE Alert messages from being marked as spam
Refer to the "Add Update Phone Number" section in the Employee Self Service section of the ctcLink Reference Center for assistance. For a short knowledgebase article that includes pictures, see How to Update Your Contact Details.
If you do not have an @lowercolumbia.edu email address, you can still sign up to receive Rave Alert messages.
Sign up to receive emergency notification messages BEFORE an emergency. You will only receive emergency text and email messages through this
system (e.g. nothing promotional).
Lower Columbia College uses RAVE Alert to send out emergency notification messages. Rave does not charge subscribers to send or receive SMS messages. Standard or other
messaging charges apply depending upon your wireless carrier plan and subscription
details.
Sign Up for Emergency Notification Messages from RAVE Alert
- Go to https://getrave.com/login/lowercolumbia
- Click the Register button
- Enter the requested information
- Check the box for I have read and agree to the Rave Terms of Use
- Click the Proceed to Next Step button
- Confirm your mobile number and carrier
- Prevent RAVE Alert messages from being marked as spam
How to prevent RAVE Messages From Being Marked as Spam
Your cell phone may think the alert message is spam. Here's how to get the message.
Text alert messages from Lower Columbia College come from the following numbers:
- 226787
- 67283
- 78015
- 81437
- 77295
Voice alert messages from Lower Columbia College come from: 360-442-2311.
Apple/iOS:
- On your iPhone's home screen, tap the Settings menu to open it.
- Scroll down and tap Phone.
- Under the Call Silencing and Blocked Contacts list, tap Blocked Contacts to see which contacts are listed. Check for any of the numbers listed above.
- If you have Filter Unknown Contacts enabled, you will need to make a contact with the above numbers. Any missed alerts should appear in your unknown contacts filter.
- To view filtered messages, open the Messages app, then tap Filters. On the next screen, you’ll see folders for your text messages. Tap Unknown Senders to see messages from accounts not in your Contacts list.
Android Users:
- Open the Messages app
- Click the three vertical dots at the right of the search bar
- Select Spam & Blocked
- Any incoming alerts in this list can be opened. Select them and mark them as not spam.
How to Opt Out/Unsubscribe from RAVE Alert
Once registered, you can opt out of SMS messages at any time by texting STOP to 226787
- Opt out from receiving SMS messages at any time by texting STOP to 226787.
- Manage your email subscriptions by registering your account at https://getrave.com/login/lowercolumbia.
How to Receive Text and Email Messages from FlashAlert
In addition to Rave, you can also sign up to receive messages from FlashAlert, a regional communication platform that LCC uses to inform the media about campus closures and other emergencies.
LCC subscribes to FlashAlert to provide closure information to major media outlets (such as TV and radio). Individuals can also sign up to receive the information directly from FlashAlert.
How to Sign Up for FlashAlert
- Use this link to go directly to LCC's FlashAlert page: https://www.flashalert.net/id/lcc.
- Enter your email address and click on the subscribe button.
- Follow the on-screen instructions to confirm your email address and finalize the account.
You can download the FlashAlert Messenger apps from the following links:
Contact Safety & Security
The Safety & Security Office is located in the Student Center on the first floor (main lobby). To reach a campus security office call 2911 from a campus phone or (360) 442-2911 from any other phone.