For login issues: try using an incognito (private) browser window in your favorite browser. The incognito
(private) mode is usually accessible through the menu at the top right corner of the
For online payment issues: type "gateway.ctclink.us" into your browser window for best results.
Try the ctcLink Reference Center if you need help with a particular process in the system (scroll down the page a
bit to find the "9.2 Self Service" instructions). Try using the search box to quickly
locate what you need.
New students- your ctcLink ID number is included in the welcome email you get from
LCC. For returning students or employees, you get your new ctcLink ID number (called
EMPLID in the system) when you activate your ctcLink account. Be sure to write down
your new number when you get it and keep it in a safe place.
Note: all student employees will be assigned an @lowercolumbia.edu email address for
use in ctcLink (student workers do not have to set this as their preferred email address).
Pay periods are the 1st through 15th, and the 16th through the 31st. Deadlines for
entering time and leave are as follows:
Note: employees who use FMS Query will continue to have access to historical data
after go-live, but new transactions won't be entered there.
ctcLink is a version of PeopleSoft that is specific to the Washington Community and
Technical colleges. It replaced LCC's "Legacy" system, commonly referred to as SMS
(student and course information), FMS (financial management information), and PPMS
Nichole Seroshek is our designated project manager for ctcLink, and Wendy Hall can
also answer project questions. You can also submit questions through the link at the
bottom of this page. There are many others involved in project leadership; learn more
on the ctcLink Project Leadership page.
Yes, 25Live is a required element in ctcLink, so LCC will continue to use 25Live for
Human Resources do most of the set-up for new employees before their first day, but
employees themselves have to enter key pieces of information (including selecting
a password and setting security questions) to activate their accounts. For most employees, account
activation will occur during the first day on the job.
The Quick Reference Guide (QRG) for creating travel requisitions references people
who are authorized to process process for others. Learn more at Creating Travel Requisitions.
(For example, if a student brings in an unofficial transcript that hasn't been evaluated
yet and an instructor decided to waive something for them based on that information.)
If a student is enrolling based on an unofficial transcript, a milestone can be added
for the student so that they meet enrollment requirements to enroll in the class via
the online registration system. If a faculty member issues a prerequisite waiver,
a permission number can be issued to allow enrollment via online the registration
system or staff can perform an override based on written permission from the faculty
member (using a prerequisite waiver form).
Yes, these transactions will still take place in PeopleSoft. Enrollment Services staff
will be able to make these changes (they require a backdate for enrollment counting
purposes, so need to be completed by staff).
If a student had an enrollment within six years prior to spring 2020, the full student
record will convert to PeopleSoft (all historical records/courses from the students
record will be listed on a student's LCC transcript).
Students who had an enrollment within six years of spring 2020 had their full academic
record converted. Students who attended outside of that window will need to have their
record built manually into PeopleSoft by Enrollment Services staff when they return.
We'll post the answer here in the FAQs, or you can include your email address if you'd
like a direct response. Thank you!