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Notice of Service Disruption due to ctcLink* System Conversion Project

Scroll down to see schedules for previous weeks.

Week of May 20-24, 2019

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (5/20) T (5/21) W (5/22) Th (5/23) F (5/24)
1 Finance YELLOW  YELLOW  YELLOW  RED  RED 
4 Financial Aid          
5 Human Resources          
6 Office of Instruction          
7 Payroll          
8 Registration          

Week of May 13-17, 2019

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (5/13) T (5/14) W (5/15) Th (5/16) F (5/17)
1 Finance          
4 Financial Aid          
5 Human Resources          
6 Office of Instruction RED RED YELLOW YELLOW YELLOW
7 Payroll          
8 Registration YELLOW YELLOW YELLOW YELLOW YELLOW

Week of May 6-10, 2019

This is a very heavy week for homework assignment deadlines in many areas. Please anticipate delayed responses to routine communications throughout the week.

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (5/6) T (5/7) W (5/8) Th (5/9) F (5/10)
1 Finance YELLOW YELLOW YELLOW YELLOW YELLOW
2 Accounts Receivable RED RED RED RED RED
3 Cashiering RED RED RED RED RED
4 Financial Aid RED YELLOW RED YELLOW RED
5 Human Resources          
6 Office of Instruction YELLOW YELLOW YELLOW YELLOW YELLOW
7 Payroll          
8 Registration YELLOW RED YELLOW RED YELLOW

Week of April 29 - May 3, 2019

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (4/29) T (4/30) W (5/1) Th (5/2) F (5/3)
1 Finance RED RED RED    
2 Financial Aid          
3 Human Resources     YELLOW  YELLOW  YELLOW
4 Office of Instruction YELLOW YELLOW YELLOW YELLOW YELLOW
5 Payroll YELLOW YELLOW  YELLOW     
6 Registration       RED YELLOW 

Week of April 22-26, 2019

Please note that our first data configuration cycle for ctcLink runs from April 4-24. Although staff remain in the office for configuration, it may affect workload.

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (4/22) T (4/23) W (4/24) Th (4/25) F (4/26)
1 Finance RED RED      
2 Financial Aid RED RED RED RED RED
3 Human Resources YELLOW YELLOW YELLOW    
4 Office of Instruction  YELLOW YELLOW   YELLOW  YELLOW YELLOW 
5 Payroll YELLOW YELLOW YELLOW    
6 Registration RED RED RED RED RED

Week of April 15-19, 2019

Financial Aid Update as of 4/10/19: There are currently 77 complete student files waiting to be processed that all fall within the standard, published wait time for financial aid processing of 3-6 weeks. Please contact the Financial Aid Office (see contact information below) if there are questions.

SPECIAL NOTICE FOR STUDENTS RECEIVING FINANCIAL AID

  • We are coordinating across the campus to minimize the impact on students of anyone waiting for their financial aid to be processed.
  • Students with completed financial aid files will be not dropped from classes if their financial aid processing is delayed due to ctcLink.
  • Part-time staff will cover the Financial Aid Office from 8 am – 5 pm on “RED” days in Financial Aid. Please call Wendy McVay at 360-442-2387, Adrianna Slape at 360-442-2388 or Mersady Smith at 360-442-2386 if you need assistance.
  • We apologize for the inconvenience.

CONFIGURATION CYCLE ONE: Please note that our first data configuration cycle for ctcLink runs from April 4-24. Although staff remain in the office for configuration, it may affect workload.

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (4/15) T (4/16) W (4/17) Th (4/18) F (4/19)
1 Finance YELLOW YELLOW RED YELLOW  
2 Financial Aid RED RED RED RED RED
3 Human Resources          
4 Office of Instruction RED RED      
5 Payroll RED        
6 Registration  RED RED    YELLOW   

Week of April 8-12, 2019

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (4/8) T (4/9) W (4/10) Th (4/11) F (4/12)
1 Finance       YELLOW YELLOW
2 Financial Aid  RED   RED  RED   RED   RED  
3 Human Resources YELLOW YELLOW YELLOW YELLOW  
4 Office of Instruction          
5 Payroll YELLOW  RED  RED  RED   
6 Registration          

Week of April 1-5, 2019

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (4/1) T (4/2) W (4/3) Th (4/4) F (4/5)
1 Finance RED RED RED    
2 Financial Aid RED RED RED RED RED
3 Human Resources          
4 Office of Instruction YELLOW         
5 Payroll          
6 Registration          

Week of March 25-29, 2019

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (3/25) T (3/26) W (3/27) Th (3/28) F (3/29)
1 Finance YELLOW YELLOW YELLOW YELLOW  
2 Financial Aid RED RED RED RED RED
3 Human Resources          
4 Office of Instruction          
5 Payroll          
6 Registration          

Week of March 18-22, 2019

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (3/18) T (3/19) W (3/20) Th (3/21) F (3/22)
1 Finance YELLOW YELLOW YELLOW YELLOW YELLOW
2 Financial Aid RED RED RED RED RED
3 Human Resources          
4 Office of Instruction       YELLOW YELLOW
5 Payroll     RED RED  
6 Registration       YELLOW YELLOW

 


Week of March 11-15, 2019

Legend

  • Red= high impact (most to all full-time staff out/unavailable)
  • Yellow= moderate impact (some to several full-time staff out/unavailable)
  Department M (3/11) T (3/12) W (3/13) Th (3/14) F (3/15)
1 Finance   RED RED RED RED
2 Financial Aid RED RED YELLOW RED RED
3 Human Resources   YELLOW YELLOW YELLOW YELLOW
4 Office of Instruction   RED RED    
5 Payroll   YELLOW   RED RED
6 Registration       RED RED

 


Week of March 4 - 8, 2019

Great News! The state ctcLink team is taking a break from sessions this week due to a national conference. Sessions will resume on March 11.


Week of February 25 through March 1, 2019

Legend

  • Red = high impact (all full-time staff out/unavailable)
  • Yellow = moderate impact (some to several full-time staff out/unavailable)
  • Green = low to no impact

Monday 2/25

  • Finance (yellow - moderate impact)
  • Human Resources (yellow - moderate impact)
  • Office of Instruction (yellow - moderate impact)
  • Payroll (yellow - moderate impact)
  • Registration (yellow - moderate impact)

Tuesday 2/26

  • Finance (yellow - moderate impact)
  • Human Resources (yellow - moderate impact)
  • Office of Instruction (yellow - moderate impact)
  • Payroll (yellow - moderate impact)
  • Registration (yellow - moderate impact)

Wednesday 2/27

  • Finance (yellow - moderate impact)
  • Human Resources (yellow - moderate impact)
  • Payroll (red - high impact)
  • Registration (yellow - moderate impact)

Thursday 2/28

  • Finance (yellow - moderate impact)
  • Human Resources (yellow - moderate impact)
  • Office of Instruction (yellow - moderate impact)
  • Payroll (red - high impact)
  • Registration (yellow - moderate impact)

Friday 3/1

  • Office of Instruction (yellow - moderate impact)
  • Registration (yellow - moderate impact)

Week of February 18-22, 2019

Monday 2/18

  • Holiday, LCC campus closed

Tuesday 2/19

  • Registration (several full-time staff out of office and/or in training)

Wednesday 2/20

  • Finance (some full-time staff out of office and/or in training)
  • Human Resources (all full-time staff out of office and/or in training)
  • Instruction (several full-time staff from the Office of Instruction out of office and/or in training)
  • Registration (several full-time staff out of office and/or in training)

Thursday 2/21

  • Finance (some full-time staff out of office and/or in training)
  • Human Resources (all full-time staff out of office and/or in training)
  • Instruction (several full-time staff from the Office of Instruction out of office and/or in training)
  • Registration (several full-time staff out of office and/or in training)

Friday 2/22

  • Finance (some full-time staff out of office and/or in training)
  • Human Resources (all full-time staff out of office and/or in training)
  • Instruction (several full-time staff from the Office of Instruction out of office and/or in training)
  • Registration (several full-time staff out of office and/or in training)

*ctcLink is a statewide project that involves converting our existing computer systems to PeopleSoft. Currently LCC is preparing to "go live" with our new system in February 2020. In order to prepare for the change, employees in several areas of the college will periodically be away from their offices to work on training and configuration and/or are otherwise engaged with homework assignments. Even if offices remain open, staff absences and homework deadlines will likely affect the level of service. We ask for understanding and planning from LCC students and employees to get through this challenging time.


Contact ctcLink Team

  Wendy Hall, Vice President, Effectiveness & College Relations

   (360) 442-2491
Fax: (360) 442-2109
  whall@lowercolumbia.edu

  Eli Hayes, ctcLink Project Manager

   (360) 442-2113
  ehayes@lowercolumbia.edu

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